Invisible Team
Dysfunction
Gossip is high. Some people dominate while others check out. Conflicts simmer but never get resolved. And the team's dysfunction is affecting everyone around them.
THE ROOT CAUSE
WHAT THIS COSTS YOU
OUR APPROACH
Diagnostic Insight
We start by diagnosing what’s really going on. We conduct confidential interviews to understand the dynamics from multiple perspectives. We identify the specific behaviors and patterns that are creating toxicity.
Behavioural Shifts
Then we work with the team to address them directly. We facilitate difficult conversations. We help people understand the impact of their behavior. We establish new norms and hold people accountable to them. And if necessary, we help leaders make the tough decisions about who stays and who goes.
The result?
A team that's healthy, productive, and actually enjoys working together.
Transform How Your Team Works Together
The High Performance Team Culture Sprint
Most teams underperform because of hidden cultural dynamics—not lack of skill. This 5-week sprint uses the Circumplex Team Scan™ to diagnose your team’s behavioral norms, then builds psychological safety, accountability, and collaboration through evidence-based interventions. Real culture change requires measurement, not hope.
CUSTOM TEAM CULTURE PROGRAMS
Generic team programs deliver generic results. Our Custom Team Culture Programs address your team’s specific behavioral gaps. We diagnose your current culture using the Circumplex Team Scan™, then design targeted interventions that shift how your team actually operates. This isn’t team building—it’s team transformation grounded in behavioral data, not assumptions.
FREQUENTLY ASKED QUESTIONS
Who is this intensive for?
This intensive is for women in leadership roles or stepping into them who want to strengthen their presence and influence without losing authenticity. It’s for those ready to lead with both warmth and competence, balancing authority with approachability to build trust and deliver results.
THE CHALLENGE:
MAINTAINING BOTH COMPETENCE AND LIKEABILITY AS YOU SCALE YOUR INFLUENCE.
WHAT YOU'LL MASTER:
- Apply CCG's Coaching Leadership model to develop future Likeable Badass leaders using Fragale's principles
- Create a long-term leadership roadmap combining Fragale's research with CCG's culture transformation approach
- Use CCG's behavioral reinforcement strategies to sustain both competence and warmth over time
- Ensure your influence extends beyond direct authority through strategic habits grounded in both frameworks
What makes this leadership experience so powerful?
It brings together behavioural science and Culture Capital’s practical leadership tools helping you turn insight into action and warmth, and competence into lasting influence. You’ll learn how to lead in a way that’s both connected and confident and see measurable results in how others respond to your leadership.
THE CHALLENGE:
MAINTAINING BOTH COMPETENCE AND LIKEABILITY AS YOU SCALE YOUR INFLUENCE.
WHAT YOU'LL MASTER:
- Apply CCG's Coaching Leadership model to develop future Likeable Badass leaders using Fragale's principles
- Create a long-term leadership roadmap combining Fragale's research with CCG's culture transformation approach
- Use CCG's behavioral reinforcement strategies to sustain both competence and warmth over time
- Ensure your influence extends beyond direct authority through strategic habits grounded in both frameworks
What is Dr Alison Fragale’s “Likeable Badass” concept?
Dr Alison Fragale’s Likeable Badass research explores how warmth and competence work together to build influence and credibility. With permission, Culture Capital draws on these insights to enrich our CLS360-based leadership programs translating the science into practical tools for real-world leadership.
THE CHALLENGE:
MAINTAINING BOTH COMPETENCE AND LIKEABILITY AS YOU SCALE YOUR INFLUENCE.
WHAT YOU'LL MASTER:
- Apply CCG's Coaching Leadership model to develop future Likeable Badass leaders using Fragale's principles
- Create a long-term leadership roadmap combining Fragale's research with CCG's culture transformation approach
- Use CCG's behavioral reinforcement strategies to sustain both competence and warmth over time
- Ensure your influence extends beyond direct authority through strategic habits grounded in both frameworks
Is this program 100% online?
Yes. All sessions are live and online, so you can join from anywhere.Each week’s Leadership Lab is delivered via an interactive video platform designed for discussion, reflection, and practical application in real time.
THE CHALLENGE:
MAINTAINING BOTH COMPETENCE AND LIKEABILITY AS YOU SCALE YOUR INFLUENCE.
WHAT YOU'LL MASTER:
- Apply CCG's Coaching Leadership model to develop future Likeable Badass leaders using Fragale's principles
- Create a long-term leadership roadmap combining Fragale's research with CCG's culture transformation approach
- Use CCG's behavioral reinforcement strategies to sustain both competence and warmth over time
- Ensure your influence extends beyond direct authority through strategic habits grounded in both frameworks
What if I can’t attend a live session?
We know leaders are busy. Because this is a live, interactive experience, your presence matters to you and to the group. Each session builds on the last, and the conversations rely on real-time participation and trust. We ask all participants to commit to attending the four live sessions in full, so the cohort experience remains cohesive and impactful.
THE CHALLENGE:
MAINTAINING BOTH COMPETENCE AND LIKEABILITY AS YOU SCALE YOUR INFLUENCE.
WHAT YOU'LL MASTER:
- Apply CCG's Coaching Leadership model to develop future Likeable Badass leaders using Fragale's principles
- Create a long-term leadership roadmap combining Fragale's research with CCG's culture transformation approach
- Use CCG's behavioral reinforcement strategies to sustain both competence and warmth over time
- Ensure your influence extends beyond direct authority through strategic habits grounded in both frameworks
Will I get personalised feedback on my leadership style?
Yes. You’ll complete the CLS360 Leadership Assessment Culture Capital’s evidence-based diagnostic that measures how you show up across warmth and competence. You’ll then receive a 1:1 debrief with a Culture Capital facilitator to interpret your results and create a plan for lasting impact.
THE CHALLENGE:
MAINTAINING BOTH COMPETENCE AND LIKEABILITY AS YOU SCALE YOUR INFLUENCE.
WHAT YOU'LL MASTER:
- Apply CCG's Coaching Leadership model to develop future Likeable Badass leaders using Fragale's principles
- Create a long-term leadership roadmap combining Fragale's research with CCG's culture transformation approach
- Use CCG's behavioral reinforcement strategies to sustain both competence and warmth over time
- Ensure your influence extends beyond direct authority through strategic habits grounded in both frameworks
Quentin and Margherita presented a true gem to my leadership team – a rare mix of evidence-based material delivered in a highly nuanced and adaptive format that enabled a team transformation.” Executive Director, Hospital Services
