CULTURE CHALLENGES

Culture Is Toxic

People are miserable. Turnover is high. Gossip and politics dominate. Trust is nonexistent. Your best people are leaving. And everyone knows the culture is broken, but no one knows how to fix it.

When they lead, people don't follow. Authority without respect is just noise. Real influence comes from something deeper. The ability to command attention, build trust, and create change without relying on your position.

WHAT'S REALLY HAPPENING

THE ROOT CAUSE

Toxic cultures don't happen overnight—they're the result of behaviors that have been tolerated for too long. Maybe it's leaders who play favorites, create fear, or fail to address bad behavior. Maybe it's systems that pit people against each other instead of encouraging collaboration. Maybe it's a lack of psychological safety where people don't feel safe speaking up. Whatever the cause, the toxicity has become self-reinforcing. Good people leave, which makes it worse for those who stay.
THE COST OF INACTION

WHAT THIS COSTS YOU

Talent exodus. Reputation damage. Difficulty hiring. Low productivity because people spend more energy managing politics than doing their work. Customer experience suffers. And eventually, business performance suffers because you can't execute when your culture is broken.
HOW WE FIX IT

OUR APPROACH

Diagnostic Insight

We start with diagnostic insight. We assess how leaders are actually perceived—not how they think they’re perceived. We use 360-degree feedback, behavioral observation, and influence network mapping to reveal the gaps between intention and impact.

Behavioural Shifts

Then we work with leaders to develop the specific behavioral shifts that increase their influence. We teach them how to show up with authority and approachability simultaneously. How to communicate in ways that land. How to build trust through consistency and authenticity.

 

The result?
Leaders who command respect, inspire commitment, and actually drive change.

EXPLORE OUR PROGRAMS

Explore Culture Capital Group’s Programs to help you Lead with Influence

The Likeable Badass Leadership Intensive

Master the balance of authority and approachability that drives real influence. Develop leadership that commands respect while building trust.

NEXT COHORT: MARCH 2025 | VIRTUAL + IN-PERSON

The Likeable Badass Leadership Intensive

Turn invisible team friction into visible progress. Your team is smart, capable, and somehow still not clicking? This program can help fix that.

DURATION: 8 WEEKS | HYBRID DELIVERY

The Likeable Badass Leadership Intensive

Turn invisible team friction into visible progress. Your team is smart, capable, and somehow still not clicking? This program can help fix that.

DURATION: 8 WEEKS | HYBRID DELIVERY

FREQUENTLY ASKED QUESTIONS

This intensive is for women in leadership roles or stepping into them who want to strengthen their presence and influence without losing authenticity. It’s for those ready to lead with both warmth and competence, balancing authority with approachability to build trust and deliver results.

THE CHALLENGE:
MAINTAINING BOTH COMPETENCE AND LIKEABILITY AS YOU SCALE YOUR INFLUENCE.
Fragale’s Long-term Influence Model + CCG’s Leadership Development System
WHAT YOU'LL MASTER:

It brings together behavioural science and Culture Capital’s practical leadership tools helping you turn insight into action and warmth, and competence into lasting influence. You’ll learn how to lead in a way that’s both connected and confident and see measurable results in how others respond to your leadership.

THE CHALLENGE:
MAINTAINING BOTH COMPETENCE AND LIKEABILITY AS YOU SCALE YOUR INFLUENCE.
Fragale’s Long-term Influence Model + CCG’s Leadership Development System
WHAT YOU'LL MASTER:

Dr Alison Fragale’s Likeable Badass research explores how warmth and competence work together to build influence and credibility. With permission, Culture Capital draws on these insights to enrich our CLS360-based leadership programs translating the science into practical tools for real-world leadership.

THE CHALLENGE:
MAINTAINING BOTH COMPETENCE AND LIKEABILITY AS YOU SCALE YOUR INFLUENCE.
Fragale’s Long-term Influence Model + CCG’s Leadership Development System
WHAT YOU'LL MASTER:

Yes. All sessions are live and online, so you can join from anywhere.Each week’s Leadership Lab is delivered via an interactive video platform designed for discussion, reflection, and practical application in real time.

THE CHALLENGE:
MAINTAINING BOTH COMPETENCE AND LIKEABILITY AS YOU SCALE YOUR INFLUENCE.
Fragale’s Long-term Influence Model + CCG’s Leadership Development System
WHAT YOU'LL MASTER:

We know leaders are busy. Because this is a live, interactive experience, your presence matters to you and to the group. Each session builds on the last, and the conversations rely on real-time participation and trust. We ask all participants to commit to attending the four live sessions in full, so the cohort experience remains cohesive and impactful.

THE CHALLENGE:
MAINTAINING BOTH COMPETENCE AND LIKEABILITY AS YOU SCALE YOUR INFLUENCE.
Fragale’s Long-term Influence Model + CCG’s Leadership Development System
WHAT YOU'LL MASTER:

Yes. You’ll complete the CLS360 Leadership Assessment Culture Capital’s evidence-based diagnostic that measures how you show up across warmth and competence. You’ll then receive a 1:1 debrief with a Culture Capital facilitator to interpret your results and create a plan for lasting impact.

THE CHALLENGE:
MAINTAINING BOTH COMPETENCE AND LIKEABILITY AS YOU SCALE YOUR INFLUENCE.
Fragale’s Long-term Influence Model + CCG’s Leadership Development System
WHAT YOU'LL MASTER:

Quentin and Margherita presented a true gem to my leadership team – a rare mix of evidence-based material delivered in a highly nuanced and adaptive format that enabled a team transformation.” Executive Director, Hospital Services

Replace with new one

Executive Director, Hospital Services

BOOK A CULTURE
CONSULTATION

BOOK A DISCOVERY CALL

30 minutes to get clarity on the leadership & culture challenges holding your business back. Uncover what’s really driving behavior in your organisation—and discover the fastest path to lasting change. Come with your biggest challenge—leave with actionable next steps.